Frequently Asked Questions

Not when you select us as your trustee. People are often surprised to discover their annual fees compare favorably with the annual fees of other investment managers.

Yes, you can be the trustee of your trust, or you can have a trusted family member be the trustee. But that’s not a course we would recommend. Some very important reasons to let us be trustee of your trust are:

Yes, you will be reimbursed up to $50/month for ATM fees. You also receive free checks and money orders, zero maintenance fees, and more with a Private Banking account from Fidelity Bank.

Yes, you receive free checks and money orders, zero maintenance fees, no ATM fees (reimbursed up to $50/month), and more with a Private Banking account from Fidelity Bank.

We are compensated with a base salary. We cannot earn commissions from our clients or investment partners. We cannot earn sales trips or other items of value for sending business to a particular mutual fund or investment company.  We can earn a bonus based on how many investments we bring in during a calendar year. However, the bonus is not tied to any particular investment type or product meaning we can give objective advice and sit on the same side of the table with you when making recommendations.

You can view your account performance here and your account statements here.

There are no minimum balance requirements. The Private Banking account is an exclusive account that Fidelity Bank offers Trust Company of North Carolina customers.

At Trust Company of North Carolina, you get direct access to and prompt responses from your wealth consultant. We have a low client-to-Fiduciary Manager ratio, so we can better get to know you, your family, and your financial goals. Our personalized service gives you everything you need. When you call us, you’ll get someone on our dedicated team who is familiar with your account and situation.

Assets can include more than your financial savings; they can include your home, business, personal property, and other types of assets.

We are here to help you every step of the way. If you already have a trust document, please make sure to have that available. Your wealth advisor will review the trust documents and other associated documents you are able to provide. If you don’t already have a trust, that’s not a problem, we’re here to help.

A fiduciary has to legally do what is right by you and act in your best interests. This typically means you will save on the all-in investment fees as we seek to put you in the cheapest investments to meet your goals versus high commissioned products and packages.  We do not sell commissioned products or packages. Our fees are designed so that we win when you win and we lose when you lose. We also consider your comprehensive picture as far as family dynamics, goals, financial planning, risk management, and trust and estate planning before offering advice on investments.

Clients must have at least $1,000,000 within the first 24 months of account opening with a minimum of $500,000 to open the accounts initially.

A trust provides financial protection and more privacy. It enables you to avoid the additional time and cost of going through probate. It also creates a structure for delivering financial resources to multiple beneficiaries.

100 West Chatham Street, Cary NC 27511

You can find your wealth consultant or call us at (919) 657-0143, and we will connect you to a wealth consultant that can assist you.

People set up trusts to help manage their assets during their lifetime and after death. In the event of death, trusts help to make sure that your beneficiaries receive your assets according to your wishes.